Customer Testimonials

Please note: Country Hills Toyota prides itself in being a honest car dealership; We do not employ the services of "Review Padding" companies.  Rest assured that our customer testimonials are 100% legitimate and from real customers.


Our customers are also Tweeting their testimonials!

We also invite and encourage your reviews on our Google Places Page!

 

A small selection of our testimonials...

 


"As usual, excellent service. Your staff are professional, and caring, eg Torsten. As long as I own a Toyota, it will be serviced by your team of professional service people. Thank-you."

 RICHARD T. '11 SIENNA
 5star

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"As always the Techs in the Fast Lane Oil Change Area were awesome."

DARLENE D. '07 COROLLA
 5star

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"Love my Toyota Solara and we just bought a Avalon. I bought my Solara 6 years ago and have gone back to Country Hills for all my service. The service is always excellent."

SUSAN A. '06 SOLARA
5star 

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"Great experience as usual! Friendly, professional staff. Greatly appreciate the wonderful service!"

MARGARET B. '12 PRIUS C

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"Best Service in Canada !! CHT is # 1 I won't go anywhere else !! Torsten Bova ROCKS !!"

 LARRY P. '05 SIENNA
5star

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"Prior to finding Country Hills Toyota, my impression of dealerships was not very good. Country Hills Toyota has always succeeded in ensuring that I am happy - often far exceeding my expectations; whether during the purchase of my vehicle, or providing maintenance and service for my vehicle. Every staff member seems to be empowered to do what is needed to ensure I am more than satisfied with my experience each and every time. I highly recommend Country Hills Toyota to anyone looking for a vehicle, or looking to service their vehicle. Country Hills Toyota continues to be my number one choice for servicing my vehicle, and will certainly be the first place I look for any future vehicle purchases. Job very well done!!"

DAVID B. '06 SIENNA

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"Thank you, for working on my car, I had no problems with the service. The staff is very kind & friendly. I also enjoy the waiting room very clean & relaxing. Thank you again."

MARGARET I. '13 COROLLA

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"Adam was very upfront, and I was pleasantly surprised about the resolution to my service concerns.
Please send my regards to Adam."

PETER W. '07 MATRIX
5star 

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"Have never been disappointed with the service at Country Hills Toyota, they are a very friendly, great group!"

MARILYN R. '10 VENZA
5star 

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"I had my car detailed while I was on vacation. My car has never been cleaned so well. It has been two weeks since it was detailed and it still smells fresh. Thanks for getting the smoothie mess off my front seat. Great work."

MARYLEE G. '03 MATRIX

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"As always another GREAT service! They were quick, did everything needed, explained everything AND washed the van!!!"

BRETT H. '12 SIENNA
5star 

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"This was the first 8000 km service. All the staff were very professional and helpful. Service advisor showed me to the waiting area and offered coffee and made me feel comfortable.
The waiting area was very clean and comfortable. Very positive and friendly environment."

ROSHAN D. '13 COROLLA
5star 

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"Best customer service in Alberta. Thanks again!"

JENNIFER O. '06 TACOMA

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"Your client care from purchase, service and now autobody is very refreshing. It is a pleasure to deal with people like Don in service and Maynard in sales. I felt that my questions and concerns were addressed with honesty and my needs were met. My expectations were surpassed. Thank you."

DEBRA B. '11 4RUNNER
5star 

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"I brought my vehicle in without an appointment on Dec 26 because my engine light was on. The service advisor I dealt with was Adam. He was very accommodating and I was able to have the problem repaired the same day as well as an oil change done. Over the past 4 years we have received excellent service and we find the service advisors to be very upfront, honest and always willing to help." 

SHAZIA M. '08 COROLLA

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"I was so impressed on the body work done on my RAV. They even detailed it inside and out and the engine too and tires! It needed an oil change too and the fellows were able to accommodate it for me so I wouldn't have to come back. As a matter of fact, thanks to Jason, it was free. I am now telling everyone to go to Country Hills. It is definitely worth the trip up there. You guys are awesome!"

JUDY S. '05 RAV4

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"We have two leased vehicles from Country Hills and have always had superior service. Yesterday was no exception. Wishing all of you a Merry Christmas!"

TIMOTHY H. '12 COROLLA
5star 

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"Exceptional staff at Country Hills Toyota. Don Driscoll is professional, personable, and efficient. 
We really appreciate the great treatment we receive from the whole team. 
Thank you."

DEBRA S. '06 CAMRY
5star 

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"The service advisor, Jason, greeted me warmly on my arrival. He took my information & I added some work at the same time. I very much appreciate that the cost of the service is advised up front, easier to make a decision at that time & not surprises. I have owned many vehicles & this is the best service I have received. I do mention this to family & friends. Thank you. bill"

WILLIAM M. '10 VENZA

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"I always find the service people friendly and helpful.
I brag to friends and family about the excellent service I get from Country Hills Toyota. Keep up the fantastic work."

GAEL E. '09 COROLLA
5star 

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"The service department turned a bad experience into a good one for me and my car. Thank you so much. A special thanks to Josh in service and the manager, Brian, for their patience and tolerance in this matter."

SUSZANNE T. '10 MATRIX

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"Everyone at Country Hills are very friendly. I live really close to another dealer, but they do not compare with the staff at Country Hills.
It is always a pleasure to visit and browse at your location." 

JOAN D. '07 COROLLA

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"Very, very satisfied and will be moving my service to Country Hills Toyota from previous Toyota Dealship. Had outstanding issues not done right the 1st and 2nd time for which I was even charged on subsequent visits being told I had waited too long to come back. I put my vehicle in the hands of experts so they can do things right, just like Country Hills Toyota did for me. Thank you very much for bringing my faith back in Toyota Service!"

SIMON G. '10 TACOMA

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"Great job as always. I am always blown away by how friendly everyone is and how you guys make the customer feel number one. I really appreciated your concierge service. You don't just care about the customers when they buy, but continue that into service work. Your service department is the number one reason why I'll be buying at your dealership when I get my next vehicle."

CRAIG F. '07 COROLLA

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"Just wanted to tell you that I am so impressed with the safety of my Corolla. I didn't pay much attention to airbags and the safety aspects of my car before, but I sure do now. I now have my new 2013 Corolla. When the SUV hit me, I was in shock, but always felt that I was surrounded by protection. Thank you, Toyota, for making such safe cars--I am a Toyota lady for life!!!!!"    

BARBARA S. '13 COROLLA

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"I purchased my first Toyota vehicle last week. I wanted a reliable vehicle that is both comfortable and reasonable priced. The service I received was outstanding. The sales person (jeff), the credit specialist (Ping), the general manager, even the gentleman who helped me learn to work the autostart were wonderful. I have never been so impressed by a dealerships professionalism or helpfulness. Unfortunately i needed to bring my new Matrix in to have a chip in my window fixed. The service guy that helped me was outstanding. He informed me of what was going on and my vehicle was ready in record time. He was knowledgable and found someone to revisit how the autostart worked with my manual transmission as I found it difficult to work. He even managed to find a dog treat for my puppy who had accompanied me to the appointment. My puppy definitely approved. I didn't want to complete this survey after my original purchase as everyone is usually on their best behaviour when you are buying. But i can now comfortable say that I'm thoroughly amazed at the quality experiences Ive received at Country Hills Toyota Scion. When my husband comes home from Afghanistan next year he will be looking to buy a new truck. Without a doubt there is nowhere else he would go but Country Hills."

CARLIE W. '13 MATRIX

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"I would like to Thank you very much for your very pleasant,professional,friendly and caring service that you provided. Please be assured I will only shop at Country Hills for any future purchases. Thank you Tony."

BABITA B. '13 VENZA

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"Thank you Country Hills Toyota !!....for the gift card to Carinosa Portraits !!

Very efficient and the photographer was great with our dogs!!  We are looking forward to our portrait!"

STACEY MURPHY & RON TONER

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"We would like to thank Country Hills Toyota for the awesome bonus when we purchased our 2009 Matrix!  The photo session went so smooth and Darryl was great!"

CHRIS & DAWN STAPLES. '09 MATRIX

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"LOVE the new truck.  She's handling well in this early winter blast.  I wish there were a few more intermittent settings on the wiper blades but....  Thanks for the photos & the great purchasing experience.  I have recommended your dealership to a few people who are in the market. Hopefully something will develop."

JENNIFER & BOB HEINE. '12 TACOMA

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"No, The service you people give is always above And beyond. I'm very happy that I made The decision to purchase our vehicles from your company, ever time all things are done the way they should be the first time. Thanks to your very good people in the service dept. Sam,Gene,Ryan, just to mention a few."

JOSEPH G. '06 HIGHLANDER HYBRID
5star
 

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"The best service I ever had at a dealership. The advisor was fantastic and he provided me with a loaner car. The staff was dressed so professional and the waiting area was very clean. I was so impressed with the service and I had such a wonderful experience!"

LORNE H. '07 COROLLA
5star
 

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"... I didn't catch the shuttle drivers name, she had blonde hair and is an absolute sweetheart and a great conversationalist - which was nice on the drive to and from downtown. The shuttle left when Don told me it would and picked me up when the driver said she would. Your team is so friendly and passionate - It was a perfect example of great customer service. Absolutely no complaints, just kudos on a friendly, efficient team with outstanding communication skills."

AIMEE  R. '09  RAV4
5star
 

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"As a first-time Toyota owner, I continue to be impressed with the quality, not only of my vehicle, but of the people employed by the company. I have experienced nothing but helpful, friendly service and an attitude of "let's figure it out and get it right" when dealing with my bluetooth issue in the past.Excellent service - all in your department should be commended!"

MARIA R. '11 RAV4
5star 

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"I am writing today as I was extremely impressed with the service which we recently received at Country Hills Toyota and, in particular, from Garry Giesbrecht. Garry went above and beyond in providing excellent service when we had our Sienna in for body work and servicing. He ensured that everything was done 100% and was keenly aware of the importance of customer satisfaction. However, in saying that, his level of customer satisfaction is exceedingly higher than that which is normally given at other businesses. He had the unique ability, in these times, to view things from the customer’s point of view and to realize the value of the customer’s time. It was evident that he views his job, not merely as an employee, but as a partner with Country Hills Toyota, and he has the desire to have the company excel. We own our own business and know we have a valuable employee when they have the same outlook for the company as Garry has for yours. Although we live on the opposite side of the city from your location, we will definitely be bringing our vehicles to you for all maintenance requirements based on the positive and exceptional service we have received."

MICHELLE B.
5star 

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"I had the valet clean done at the same time as my service and was very pleased with the results, the car was cleaned really well inside and out."

SUSAN G. '05 ECHO
5star 

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"I had to bring my car in for an oil change only. I drove up and there was a line, the service guy said I could leave my car as I needed to run a few other errands and I told him I would be back in a few hours. They advised this was no issue. They were extremely accommodating. Every time I come to this Toyota I find everyone extremely helpful."

JEN K. '10 COROLLA
5star 

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"Ping,  Ed and I are very happy with the Tacoma we purchased and we want to thank you for your help in finding just the right one for us.  Your knowledge of the vehicles and your friendly manner made the sale experience a pleasant one.  Thank you for following up on the work completed on this vehicle and for e-mailing the inspection report and list of repaired items. Have a great day"

KATHY W. & ED L. TOYOTA TACOMA
5star 

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"This was my first experience with Country Hills Toyota and I have to say it was a very, very positive experience. Well done, Country Hills Toyota team!!"

PAUL S. '06 MATRIX
5star 

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"Vehicle was completed before time promised. Shuttle bus driver was also prompt and courteous. Overall great experience!"

VICTOR L.H.  '10 TACOMA
5star 

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"I have only good things to say about Adam and Brett, they are very courteous and helpful and explained things well."

GILL M. '98 RAV4
5star 

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"Awesome service as usual. they did not nickle and dime me for simple service to my vehicle. In fact, this service triggered me to go out and buy another prius so that i could use CH Toyota for all my vehicle needs. (i sold my Mazda to buy a privately-sold prius)"

PAUL K.G. '07 PRIUS
5star 

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