Frequently Asked Questions

Commonly asked questions by customers

Pre-Owned Sales - Commonly asked Questions

If you don't find your answer please contact us.

Country Hills Pre-Owned Center offers you some of the most competitive finance rates in the market on all vehicles in our inventory. The Finance rates are based on your individual credit score. Our Credit Specialists here at Country Hills Toyota Scion are dedicated to pairing the vehicle of your dreams with the best rate available.

To view featured vehicles for sale click here. Things that can affect the Interest Rate: Amount of Money Borrowed, your Credit Score, Year of Vehicle, and the Term of the loan. Get pre-approved for vehicle credit online here.

The interest rate on a Pre-Owned car loan varies; Industry average on a Pre-Owned vehicle is between 4.99% and 7.99% from your major banks and lending centres, as well as Toyotas Financial Services which allows on select TCUV inventory to be as low as 1.9% (OAC).

The rate of interest on a car loan varies and always depends on your personal credit. Because interest rates are currently lower than normal and are expected to remain low for the next couple of years it is a good time to be purchasing a vehicle.

On average our used vehicle Interest Rate is between 5 and 6%. With Toyota Financial Services, finance rates for a TCUV (Toyota-Certified Used Vehicle) may be lower than average.

Most automotive manufacturers provide some kind of warranty for up to a certain number of years or kilometres. If the vehicle is last year’s model, chances are it still has some type of manufacturer’s warranty remaining. Of course purchasing extended warranty through our Finance Managers is your best chance when it comes to making sure you are covered if anything should happen.

ALL Automotive Manufacturers provide Power train and Comprehensive warranties on their vehicles; the length and kilometres of this warranty vary. The “in service” date (meaning the date the car was registered) is an important date to note as that is when the warranty kicks in officially. From that date onward, you will have the balance of that specific car manufacturers’ warranty; which stays with the vehicle no matter the number of owners. Of course purchasing extended warranty through our Finance Managers is a great way to ensure that you have that peace of mind and are covered in the event something should happen.

Extended warranty is a product that you can purchase at time of sale. There are many different packages and kilometre ranges that can be offered to suit your driving lifestyle. Country Hills Pre-owned Finance Managers will give you all the necessary details regarding these packages on extended warranty, life and disability insurance, etc. Connect with a Financial Services Manager here.

CarProof is Canada’s most detailed vehicle history report obtained through a vehicle’s identification number or (VIN). Carproof reports will notify the potential buyer of any accident claims, stolen records, fleet usage; rental details and if there are any liens or loans on the vehicle. This is a very important document for protecting yourself when purchasing a used car; it ensures that you are not buying a “rebuilt” status vehicle or to at least be informed of its accident history. IF you have not viewed the CarProof PLEASE ask for it before agreeing to purchase. Our commitment to you as our potential customer and new family member is to show you this document each and every time no matter what it states.

Choosing between a bi-weekly and semi-monthly car payment can depend on a combination of personal preference, and when you receive your pay. Choosing a bi-weekly payment means that you are paying every two weeks out of 52 weeks a year. Choosing a semi-monthly payment means that you pay only twice a month. Because some months of the year have five weeks, there will be two months of the year that you will have to make three car payments instead of two – if you choose to pay bi-weekly.

Students of an accredited High School, College or University who will graduate within the next four months or have graduated in the last four years are eligible for a 500 $ saving on any Preowned vehicle for sale. Contact us here to inquire about our Pre-owned graduate rebate.

We also offer special pricing on used vehicles in Calgary to working Teachers, Military personnel and Emergency Services employees, provided the appropriate validation of such.

What are our Hours of Operation?

New & Used Sales Departments
Mon:9:00am - 9:00pm
Tue:9:00am - 9:00pm
Wed:9:00am - 9:00pm
Thu:9:00am - 9:00pm
Fri:9:00am - 6:00pm
Sat:9:00am - 6:00pm
Sun:Closed
Parts & Service Departments
Mon:7:00am - 5:30pm
Tue:7:00am - 5:30pm
Wed:7:00am - 5:30pm
Thu:7:00am - 5:30pm
Fri:7:00am - 5:30pm
Sat:8:00am - 4:30pm
Sun:Closed
Drive Thru Oil & Lube Express
Mon:7:00am - 8:00pm
Tue:7:00am - 8:00pm
Wed:7:00am - 8:00pm
Thu:7:00am - 8:00pm
Fri:7:00am - 5:00pm
Sat:8:00am - 4:00pm
Sun:Closed
63,310 Vehicles Sold
559,000 Happy Drivers
1,597,976 Vehicles Serviced
233,600 Free Oil Changes
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