These only work for Compustar 1-way and 2-way remote starters, If you
have another brand installed by us, email or schedule an appointment to have
your remote starter looked at by a technician. All features are outlined in
the user manual that came with your remote starter, if you do not have the
manual available you can download them from the links at the bottom of the page.
My remote does not work. What do I do?
A: You must go through a troubleshooting process: Does your vehicle respond to
your remote at all? If yes, does it lock and unlock the doors? If yes then your
system is in valet mode. Either tap buttons I and III or Lock and Trunk
simultaneously on your remote. If no, have you tried reprogramming your remote
outlined in the user's manual or see below. If either option does not resolve
your problem then you must call and schedule an appointment with the service
department or send us an email below.
My vehicle does not remote start. What do I do?
A: Does your vehicle respond to your remote? If yes, what commands does it
respond to? If no, does reprogramming your remote work? If your remote responds
to your system and does not remote start it may be possible you will have to
schedule an appointment or send us an email detailing your problem.
How do I reprogram my CompuStar remote to my vehicle?
A: This process is outlined in the user's manual for the remote. You must cycle
the vehicle's ignition between the on and acc/off position 5 times within 7
seconds or less and then tap the lock button or button I. All your remotes must
be reprogrammed at the same time.
The blue LED light on my antenna keeps blinking even when I am driving, what do I do?
A: Depending on the model of the remote starter (mainly found only on the one way
starters), you must press the unlock button on the remote start before starting
the vehicle to disarm the blue LED. This light is mainly used as a theft deterrent,
and must be disarmed. If it does not turn off after pressing unlock, it may be possible
the LED may need to be manually disabled. Schedule an appointment or send us an email
to resolve this issue.
On my 2-Way, remote it seems that it doesn't have the same range it once had, what do I do?
A: The 2 way remotes, depending on the distance away from vehicle you are, uses up
a lot of the battery. When the battery starts to die, range is also affected. Try
changing the battery with a new AAA battery and if that still doesn't give the same
range, give us a call to schedule an appointment or email us.
The display on my 2 way remote is dim or disappears when I press a button. What do I do?
A: This usually happens when the battery in the remote needs to be replaced.
The blue LED light doesn't light up anymore on the remote when I press any button, what do I do?
A: The battery is probably dead and needs replacing. You can remove the battery
using a small Phillips screwdriver to replace the battery or come in to the parts
department and have us replace it for you. There are some circumstances where the
remote may need to be programmed to the compustar again, see the directions above
on programming remotes.
My 2-Way remote flashes "Hold" on the LCD when I press any button. What causes that?
A: Your remote has a button lock feature. If you hold button 4 down for 2.5 seconds
that will engage or disengage that feature.
I have a manual transmission. How do I set my vehicle up to remote start?
A: You have to set manual transmission reservation mode. Reservation mode involves
leaving your gear in neutral. You must set your e-brake and a few seconds later
remove the vehicle's key from the ignition. Your vehicle will remain running until
you exit your vehicle and close all doors. The motor will shut down and your remote
will receive a page back (2-Way remote) and lock and arm the system.
How do I take my remote starter in and out of valet mode?
A: If your vehicle responds only to the unlock/lock commands, and nothing else.
Then your system is in valet mode. You must press buttons I + III on your 2-way
remote, lock and trunk on 1-way remotes, simultaneously for less than half a second.
Then the vehicle lights will flash twice meaning it is out of valet. If it flashes
once then your vehicle is now in valet mode.